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Privacy policy

Last updated 28 June 2026

This policy explains what we collect, why, and the choices you have. We keep it plain and short on purpose.

What we collect

Account details you give us (name, email, business), booking and payment data processed on your behalf, and basic usage analytics to improve the product.

How we use it

To run your booking site, send confirmations and reminders, take payments, provide support, and keep the service secure. We never sell your data.

Sharing & processors

We share data only with the processors that run the service — payment providers, messaging and hosting — under strict contracts.

Your rights

You can access, export or delete your data at any time. Email privacy@bookbyonline.com and we will respond within 30 days.

Security

Data is encrypted in transit and at rest. We support SSO and 2FA and keep audit logs on Enterprise plans.